Terms of Service

These Terms of Service set out the rules that apply when you access the Rose & Oliver website, purchase products from our store, or otherwise use the services made available through our website.

By visiting our website, using our services, or submitting an order, you agree to comply with these Terms of Service.

Online Store Terms

By accessing or using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you, or that any consent or authorization required by law has been obtained.

You must not use our website, products, or services for any illegal, fraudulent, unauthorized, or otherwise prohibited purpose.

Product Information

Rose & Oliver takes reasonable steps to ensure that product descriptions, images, colors, dimensions, materials, prices, and other product-related information are presented as accurately as possible.

However, minor differences in product appearance may occur as a result of photography, lighting, display settings, manufacturing variations, or other circumstances beyond our reasonable control.

Product Availability

All products, sizes, styles, colors, and other variations are offered subject to availability.

We may change, limit, replace, or discontinue products or product variations when reasonably necessary for operational, commercial, or inventory-related reasons.

Promotional $0 / £0 Products

Rose & Oliver may occasionally offer promotional campaigns in which the merchandise price of certain products is reduced to $0, £0, or another promotional amount.

Unless expressly stated otherwise, such promotions apply only to the merchandise price of the applicable product.

Customers may still be responsible for shipping fees, handling costs, taxes, customs duties, or other charges that apply to the transaction.

Any applicable charges will be clearly displayed before you finalize your purchase.

By completing checkout, you confirm that you have reviewed the total amount shown and authorize payment of that amount.

Shipping Charges for Promotional Orders

Shipping costs for promotional orders may vary depending on factors such as the number of products ordered, the delivery destination, fulfillment arrangements, package requirements, and other logistical considerations.

Adding additional products to an order may therefore result in a higher shipping charge.

The final and applicable shipping amount is the amount displayed during checkout before the order is completed.

Prices and Promotions

Product prices, discounts, and promotional offers may be changed from time to time.

Where permitted by applicable law, Rose & Oliver reserves the right to correct legitimate pricing mistakes, product information errors, technical issues, or promotional inaccuracies.

Orders

Submitting an order through our website does not necessarily mean that the order has been finally accepted.

Where permitted by applicable law, we may reject or cancel an order for legitimate reasons, which may include:

• Failure to obtain payment authorization;
• Suspected fraudulent or unauthorized activity;
• Inventory shortages or availability issues;
• Significant pricing, technical, or system errors;
• Misuse or abuse of promotional offers; or
• Other reasonable operational, legal, or security concerns.

If an order is cancelled after payment has already been successfully received, any amount that is properly refundable will be returned in accordance with applicable law and our relevant policies.

Payment Information

You are responsible for providing accurate, current, and complete billing and payment information when placing an order.

By providing a payment method, you confirm that you are legally authorized to use that payment method for the transaction.

Shipping and Delivery

Shipping, fulfillment, and delivery are subject to the terms described in our Shipping Policy.

Any estimated delivery dates or timeframes are provided as estimates unless we expressly confirm otherwise.

Returns and Refunds

Returns, refunds, and related requests are governed by our Return & Refund Policy, together with any mandatory consumer protection rights that apply to your purchase.

Third-Party Services

Rose & Oliver may rely on or provide access to services offered by third parties, including payment processors, shipping and fulfillment providers, analytics services, advertising platforms, and other technology providers.

Your use of those third-party services may also be subject to their own terms, conditions, and privacy policies.

Prohibited Uses

You must not use our website or services to:

• Break or circumvent any applicable law or regulation;
• Engage in fraudulent, deceptive, or misleading activity;
• Violate or misuse intellectual property rights;
• Upload, transmit, or distribute viruses, malware, or other harmful code;
• Attempt to gain unauthorized access to accounts, systems, networks, or data;
• Disrupt, damage, or interfere with the operation or security of our website;
• Collect, process, or misuse personal information unlawfully; or
• Manipulate or abuse promotional offers, discounts, or checkout functionality.

Intellectual Property

Unless otherwise indicated, the original content made available through the Rose & Oliver website, including text, graphics, logos, branding elements, layouts, designs, and other original materials, is owned by or licensed to Rose & Oliver.

Such content may be protected by copyright, trademark, and other applicable intellectual property laws.

Disclaimer

To the fullest extent permitted by applicable law, the Rose & Oliver website, products, and services are provided subject to the warranties, protections, and consumer rights expressly provided by us or required by applicable law.

Limitation of Liability

Nothing in these Terms is intended to exclude, restrict, or limit any liability that cannot legally be excluded or limited.

To the maximum extent permitted under applicable law, Rose & Oliver will not be responsible for indirect, incidental, special, punitive, or consequential losses arising solely from your access to or use of our website or services.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be applied or limited to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

Changes to These Terms

Rose & Oliver may revise or update these Terms of Service from time to time to reflect changes in our business, services, policies, technology, or legal obligations.

The version available on our website at the relevant time will apply, subject to any mandatory requirements under applicable law.

Consumer Rights

Nothing in these Terms is intended to waive, exclude, or reduce any mandatory consumer rights or legal protections available to you under applicable law.

Contact

Rose & Oliver
Email: contact@theroseandoliver.shop
Address: 428 Riverfront Plaza, Suite 712
Nashville, TN 37201
United States